Claude-first · Gemini CLI supported · Free tier, no card

Ask your AI what was decided in #incidents last week.

Build workflow profiles for support_inbox, incident_room, exec_brief, product_launch_watch — the AI returns structured JSON, not a message dump. Free tier ships with all 5 workflow profile types and monthly AI credits. Pro at $9/mo unlocks unlimited AI tools (the scheduled morning catch-up DM at 8am workspace time is rolling out Q2 2026). Team at $49/mo flat covers 5 workspaces.

$0 Free $9/mo Pro $49/mo Team from $199/mo (custom) Ops

Live service snapshot.

The landing page reads the deployed worker status contract, so the proof surface stays tied to the actual worker instead of stale copy.

Checking live worker status…
Open /status
Hosted version Current deploy, same-origin
Managed tools Standard + Team workflows
Token modes Ephemeral by default, persistent opt-in
Account path /account Usage, billing, reconnect, config

Reads /status directly from the worker and keeps deployment review plus support on the hosted surface.

Three paths, stated plainly.

Self-host if you own the runtime. Hosted free to try the AI brain. Pro at $9/mo when it becomes a daily habit. Team for 2-10 person ops squads. Ops for 10+ workspace organizations.

Self-host OSS

Open-source control path

21 tools, npm or Docker, and direct responsibility for transport, token storage, and updates. The AI brain (smart_search, catch_me_up, triage) is hosted-only because it needs Vectorize + Workers AI.

  • Best fit when transport ownership matters more than AI brain
  • GitHub remains the trust surface for self-host docs and issues
  • Workflow profile primitives ship in OSS — define support_inbox, incident_room, exec_brief, product_launch_watch, custom locally
Cloud Free / Pro / Team

Managed brain path

The AI brain that turns workflow profiles into structured output. Free has monthly credits. Pro is unlimited (scheduled morning catch-up DM rolling out Q2 2026). Team scales to 5 workspaces.

  • Free at $0 (no card) — try it for a month
  • Pro at $9/mo — unlimited + scheduled morning catch-up DM (rolling out Q2 2026)
  • Team at $49/mo flat — 5 workspaces, shared profiles, audit log
  • Claude-first, Gemini CLI supported
Ops engagement

For 10+ workspace organizations

from $199/mo (custom). Calibrated per engagement and scales to $499+/mo. SLA, custom retention, SOC2 evidence path, multi-tenant isolation, dedicated workflow tuning.

  • Support team, SRE rotation, multi-tenant customer ops fit
  • SLA and retention tailored to the deal shape
  • Quoted per organization, not per seat
Talk to us

Four operating workflows, mapped to workflow profiles.

support_inbox for support triage. incident_room for live incidents. exec_brief for founder leverage. product_launch_watch for product ops. Each returns structured JSON the AI fills in from live Slack context.

Support triage

Support triage

Mapped to a concrete workflow profile (support_inbox, incident_room, exec_brief, product_launch_watch, or custom) so the AI returns structured output, not a message dump.

Open use case
Founder assistant

Founder assistant

Mapped to a concrete workflow profile (support_inbox, incident_room, exec_brief, product_launch_watch, or custom) so the AI returns structured output, not a message dump.

Open use case
Incident comms

Incident comms

Mapped to a concrete workflow profile (support_inbox, incident_room, exec_brief, product_launch_watch, or custom) so the AI returns structured output, not a message dump.

Open use case
Product ops

Product ops

Mapped to a concrete workflow profile (support_inbox, incident_room, exec_brief, product_launch_watch, or custom) so the AI returns structured output, not a message dump.

Open use case

Free to try. $9 to make it a daily habit.

Free has real monthly quotas (10 smart_search + 3 catch_me_up + 5 triage/day). Pro unlocks unlimited AI tools today (scheduled morning catch-up DM rolling out Q2 2026). Team is flat for 5 workspaces.

Free

No card required

$0

14 read/write Slack tools + 10 smart_search/mo + 3 catch_me_up/mo + 5 triage/day. 7-day index.

Start free
Team

Shared ops squad

$49/mo

Pro features + shared workflow profiles + audit log + 24h support + scheduled catch-up to channel + 5 workspaces. Flat, not per-seat.

Start Team
Ops

10+ workspace organizations

from $199/mo (custom)

SLA, custom retention, SOC2 evidence path, multi-tenant isolation. Calibrated per engagement, scaling to $499+/mo.

Talk to us

What teams are actually buying.

Teams are buying faster time-to-deploy, supported rollout, a managed token lifecycle, and a product surface that behaves like an actual service.

Account surface

/account exposes plan state, usage, credits remaining, token status, billing, reconnect, and client config instead of leaving users in raw API land.

Workflow profiles

support_inbox, incident_room, exec_brief, product_launch_watch, custom return structured JSON the AI fills in from live Slack context — not vague summaries.

Scheduled morning DM (rolling out Q2 2026)

Pro and Team will get a structured catch-up brief in their Slack DM every morning at 8am workspace time. Habit-forming. Worth $9 alone for daily users. Cron handler ships in v4.3.0 (Q2 2026); Pro $9/mo today unlocks unlimited AI tools, permanent OAuth, and 90-day Vectorize retention.

Client reach

Claude stays primary. Gemini CLI is a real secondary path, not an afterthought.

Operational trust surfaces.

Token modes, storage boundaries, support routing, and live status are stated directly on the hosted surface.

Token modes

  • Ephemeral by default
  • Persistent only with explicit consent
  • AES-256-GCM encryption at rest

Storage and retention

  • Slack responses stay on the live request path
  • No Slack message telemetry stored as product analytics
  • Usage counts only for plan and billing state

Support boundaries

  • GitHub stays for self-host OSS issues
  • Hosted rollout and billing stay on this site
  • Deployment review is the intake path for higher-touch work

Analytics disclosure

  • Cloudflare Web Analytics is enabled on hosted web pages
  • Separate from Slack MCP request handling
  • Documented in privacy and support surfaces

Buyer review

  • Pricing, deployment, privacy, and support are all hosted-native
  • Current status stays visible at /status
  • Security is the buyer-facing controls surface
  • Ops engagement covers SLA, custom retention, SOC2 path

Incident expectations

  • Team includes audit log + 24h support response
  • Ops engagement covers SLA, multi-tenant isolation, custom retention
  • Not every buyer needs the same operating envelope

Buyer objections answered directly.

What does the free tier actually include?

All 14 read/write Slack tools plus all 5 workflow profile types (support_inbox, incident_room, exec_brief, product_launch_watch, custom). Plus monthly AI tool credits — 10 smart_search calls, 3 catch_me_up calls, and 5 triage runs per day. 7-day index retention. One workspace. No card.

What does Pro at $9 add over free?

Unlimited AI tools, the scheduled morning catch-up DM (rolling out Q2 2026) that posts a structured brief to your Slack at 8am workspace time, permanent OAuth so tokens don't rotate every two weeks, 90-day Vectorize retention, and 2 workspaces. Free is for trying it; Pro is for daily habit.

Why $49 flat for Team?

Ops teams budget as line items, not per-user sprawl. Flat removes per-seat math friction. Five workspaces covers the typical 2-10 person ops team plus their client or community workspaces.

When should I stay self-hosted instead?

Stay self-hosted if your team already wants full runtime ownership and the MIT-licensed repo path. The OSS package ships all 21 tools — 16 Slack read/write + utility plus 2 workflow profile primitives plus 3 discoverable upgrade stubs that point at hosted. The hosted brain (smart_search, catch_me_up, triage) is hosted-only because it needs Vectorize + Workers AI.

What about analytics and retention?

Hosted web pages use Cloudflare Web Analytics for aggregate website metrics. Slack responses stay on the live request path and are not retained as message telemetry. Vectorize index retention is 7 days on Free, 90 days on Pro and above.